Sell more through the appyour customers already use.
LaunchStore connects your store directly to WhatsApp Business. Send order updates, recover abandoned carts, run broadcast campaigns, and hold live support conversations — from one dashboard, with no third-party WhatsApp tool required.
ShopDemo Store
Online
98%
Open rate
3× faster
than email reply
+28%
Cart recovery
Carts recovered / month
0+
Via abandoned cart WhatsApp message
Average open rate
0%
Compared to 25% for email campaigns
Attributed revenue lift
+0%
For stores adding WhatsApp to email flows
Why merchants switch
Store owner dropping Interakt
“Interakt was another monthly bill just for WhatsApp. I was also paying for Klaviyo for email. Two tools, two dashboards, two CSV exports to sync my segments.”
LaunchStore has both in one. My WhatsApp cart recovery and email win-back flows are in the same automation builder. I cut two subscriptions on day one.
D2C brand running broadcasts
“Every time I ran a WhatsApp broadcast I had to manually export my customer list, import into Wati, and wait for delivery reports to come back. Half a day wasted per campaign.”
I pick a segment — VIP customers, inactive 60 days, new signups — and hit send. Delivery and read reports are in the analytics tab. No exports, no imports.
New merchant — first WhatsApp campaign
“I thought WhatsApp marketing was complicated. Meta approvals, API keys, webhooks — I had no idea where to start and couldn't afford an agency.”
LaunchStore walked me through connecting my WhatsApp Business account in 10 minutes. Templates submitted for approval from the dashboard. First campaign live same day.
One channel. Two jobs.
WhatsApp works best when it builds trust first and sells second. Transactional messages — confirmations, tracking, OTPs — land in a channel customers already watch closely. That trust compounds into higher conversion when your first marketing message arrives.
Transactional channel
WhatsApp earns trust before selling.
- Order confirmation sent immediately at purchase — before the customer leaves checkout
- Shipping notification when fulfillment is created — carrier name and tracking link included
- COD confirmation message with one-tap confirm or cancel
- OTP / verification messages via WhatsApp instead of SMS — zero extra cost
- Delivery confirmation closes the order loop and reduces "where is my order" tickets
Marketing channel
WhatsApp converts what email misses.
- Cart abandonment recovery — message fires 30 minutes post-abandon, product image included
- Broadcast campaigns to any customer segment — VIP, lapsed, new subscriber
- AI message body generator — generate a full campaign draft with tone selection in one click
- Scheduled or immediate send — set and forget or launch in one click
- WhatsApp node in Visual Flow Builder — combine with email, waits, and splits
- Win-back campaign on WhatsApp — re-engage customers who haven't opened email in 60 days
Mix WhatsApp and Email in a single flow. No extra tool. No extra bill.
The Visual Flow Builder has a WhatsApp node. Drop it anywhere in a flow — after a wait, after an email, or as the first touch. Build multi-channel sequences that reach customers whether they open emails or not.
Cart Abandonment
Trigger
cart.abandoned
Wait
30 minutes
Recovery message
Product image + checkout link · 98% open rate vs 25% email
Replaces Interakt cart recovery ($49+/mo)
Multi-Channel Win-Back
Trigger
60-day inactive
Win-back offer
Wait
48 hours
Follow-up nudge
Hits non-email-openers · 30-day cooldown per customer
Replaces Wati + Klaviyo combined ($98+/mo)
Post-Purchase Upsell
Trigger
order.fulfilled
Delivery confirm
Review + reorder +7d
Revenue attributed · 7-day click window
Replaces AiSensy post-purchase flow
The channel your competitors aren't using yet.
WhatsApp has 2 billion active users. Every message lands in a personal, clutter-free inbox — not a promotions tab. Customers who opt in during checkout expect to hear from you there. Most stores still aren't meeting them on it.
- 98% of WhatsApp messages are opened — usually within 3 minutes
- Cart recovery messages get 3× the click rate of email
- Customers reply directly — support conversations happen where buying decisions do
- Your brand voice stays consistent across transactional and marketing messages
98%
Avg open rate
vs 25% for email
45%
Click-through rate
vs 3% email average
28%
Cart recovery rate
with WhatsApp follow-up
Full capabilities
Everything included in LaunchStore's WhatsApp channel — transactional, marketing, and support.
Abandoned Cart Recovery
WhatsApp message fires 30 minutes after a cart is abandoned. Includes product image, price, and a direct checkout link. 3× higher open rates than email.
Order Confirmation & Tracking
Automatic WhatsApp confirmation the moment an order is placed. Shipping update when fulfillment is created. No customer opt-in flow needed — consent captured at checkout.
Broadcast Campaigns
Send a promotional message to any saved segment — VIP customers, inactive buyers, new signups. Schedule ahead or send immediately. Full delivery and read-rate reporting.
Automation Workflow Nodes
WhatsApp sits alongside Email inside the Visual Flow Builder. Mix channels in one flow — send an email, wait 24h, follow up on WhatsApp if no click.
Template Management
Create and submit Meta-approved message templates from your dashboard. Variable placeholders for order IDs, names, and product titles. Sync status shows approval in real time.
Conversation Inbox
Two-way chat for support replies and live conversations. All threads in one place — no need to switch to your phone or WhatsApp Web.
Customer Segmentation
Send to RFM segments — champions, at-risk buyers, new customers. Same segments used for email campaigns. No duplicate setup.
Delivery & Read Analytics
Per-message delivery status: sent, delivered, read, failed. Campaign-level read rate, click rate, and attributed revenue — same model as email attribution.
AI Message Template Generator
Click “Generate with AI” in the campaign builder to produce a complete WhatsApp message body — promotional, re-engagement, or transactional tone. One-click insert into the template editor.
Your customers are already on WhatsApp.
Connect your WhatsApp Business account, set up your first automation flow, and reach customers on the channel they actually open — all from your LaunchStore dashboard.