Email Domain Setup
Send marketing emails from your own domain for better deliverability.
Overview
By default, emails are sent from a shared LaunchStore domain. Setting up your own email domain improves deliverability and looks more professional.
Why Use a Custom Email Domain?
- Better deliverability — Emails are less likely to land in spam
- Professional appearance — Emails come from
[email protected] - Brand recognition — Customers see your domain, not ours
- Reputation building — Build your own sender reputation
Setup Process
Step 1: Add Your Email Domain
- Go to Settings → Email → Domain
- Click Add Email Domain
- Enter your domain (e.g.,
yourstore.com)
Step 2: Add DNS Records
You'll need to add several DNS records:
SPF Record — Authorizes us to send email on your behalf:
| Type | Name | Value |
|---|---|---|
| TXT | @ | Provided SPF record |
DKIM Record — Verifies email authenticity:
| Type | Name | Value |
|---|---|---|
| CNAME | (provided) | Provided DKIM target |
DMARC Record — Policy for handling failed authentication:
| Type | Name | Value |
|---|---|---|
| TXT | _dmarc | Provided DMARC policy |
Step 3: Verify Records
Click Verify in Settings to check each record. All three must pass for your domain to be active.
DNS verification typically completes within a few hours but can take up to 48 hours.
Setting Your From Address
Once verified, configure your sending addresses:
- Marketing emails —
[email protected]or[email protected] - Order notifications —
[email protected] - Support replies —
[email protected]
Best Practices
- Use a subdomain like
mail.yourstore.comif you already send email from your root domain - Start with a low sending volume and gradually increase
- Monitor your bounces and spam complaints
- Keep your unsubscribe rate below 0.5%
Never buy email lists. Only send to subscribers who explicitly opted in. High spam complaint rates can damage your domain reputation.
Next Steps
- Email campaigns — start sending campaigns
- Custom domain — set up your store domain